At GrowRim, we are committed to delivering high-quality, data-driven digital marketing solutions tailored to your business goals. Your satisfaction is our top priority. However, due to the nature of digital services, certain refund conditions apply.
Refunds may be considered under the following conditions:
Service Not Rendered: If the agreed-upon service has not been delivered within the specified timeframe, and no substantial progress has been made, you may be eligible for a full or partial refund.
Duplicate Payment: If you have been charged more than once for the same service due to a technical error, a full refund of the duplicate payment will be issued.
Cancelled Orders: If you cancel a service before the work has started, you may be eligible for a full refund.
Once a project has been initiated and substantial work has been completed.
For services that involve third-party tools, subscriptions, or paid advertising (e.g., Google Ads, Meta Ads) where expenses have already been incurred.
If the delay or dissatisfaction is due to lack of communication or required inputs from the client’s side.
To request a refund, please contact us at [email protected] with the following details:
Your full name and contact information
Invoice number or proof of payment
Reason for requesting the refund
Our support team will review your request and get back to you within 3–5 business days. Approved refunds will be processed to your original payment method.
For any questions regarding this policy or your specific case, feel free to reach out to our support team at [email protected].
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At GrowRim, we turn ambition into action with data-driven strategies tailored to your goals. The longer you wait, the more opportunities slip away. Take the first step now—your future customers are already searching for you.
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Head Office
Biam Goli, New Eskaton, Dhaka
Office Hours
Monday - Friday 08 AM - 04 PM
